The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
- Gill Rees
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.
- Beverley Wood
Reception Manager & Medicines Management Coordinator
The reception Manager is responsible for the management of the reception team and for day to day patient care. In her medicines management role, Beverley works closely with the GPs, assisting with the administration of requests for medication
The clinical administrator works closely with the GPs maintaining the clinical record and assisting them with their administrative workload